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What people say about us

"Fantastic - best training I've been on (period!) and an absolute life-line for me as a new manager helping make sense of the chaos. This is the training I've been asking for since day one."

Upcoming events

Increase your intelligence(s)

9 February 2023

For too long, we've narrowly viewed intelligence as IQ. Join Kristen as she widens the view of intelligence at work - and identify actions we can take to increase our intelligence(s).

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What people say about us

Our latest thinking

Kristen Gyorgak

Blog

4 Nov 2025

What Daryl Davis can teach us about hard conversations

Lately I've been running a lot of De-escalation skills and Hard conversations workshops. It's something many of us struggle with and the result? We dodge, dip, duck, dive and dodge these conversations...

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Hilary Bryan

Blog

3 Nov 2025

Challenging conversations take courage

Courage is a big idea, and it's daunting. And challenging conversations take courage. I was mindful to go back quite a few years - 2013 to be exact - and find the best thing I've read about courage.

Blog

Rachel Kasa

Blog

28 Oct 2025

The art of conversation

Just because you're super social and extroverted does NOT mean people perceive that you are a great conversationalist. If anything, it's the opposite..

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Our latest thinking

See more of our thinking