Tea & Toast

Creating great customer experience isn’t just about providing a service, it’s about building relationships, trust, and loyalty. Whether you work wit...

Kickstart is an interactive and highly practical leadership development programme for those who are beginning to lead others. The October 2025 progr...

Stepping into a leadership role can be exciting - and challenging. This is especially true when you're now leading your former peers. Join Rachel to...

AI is reshaping how we learn and work. You don't need to be an AI expert to use AI - just open to new ways of working. Join Kristen to see how AI ca...

It seems like there's always one you need to have. Let's work through mindsets and approaches you can use to get to the heart of the conversation. W...

Join Rachel as we explore practical and realistic ways to professionally set boundaries, helping to prevent burnout, improve productivity, and creat...

Kickstart is an interactive and highly practical leadership development programme for those who are beginning to lead others. The July 2025 programm...

When we're not face‑to‑face, we lose nonverbal cues. This makes building trust harder. Writing with clarity becomes the new empathy; reading careful...

Not every brain works the same. That's a fact. Neurodivergence has always been there, but it's front of mind for workplaces, now more than ever. Rea...

We used to talk about time management. But it's all really self-management.That means your habits, your processes, and managing your workload to get...

The world is changing. Life is changing. Work is changing. To keep up, we must adapt our leadership styles, and adopt new ways of working.

What happens when we feel uncertain? How do our brains react and why? And then, what can we do about it? As the world becomes more uncertain and ch...