THE TRAINING PRACTICE | 04 472 6267 | OFFICE@TRAININGPRACTICE.CO.NZ

Our expertise
We're experienced thought leaders with ideas that matter

Assessments
Understand your individual and your team's preferences, styles, and strengths
Assessments
For individuals, assessments and debriefs are powerful ways to take stock and then move forward. For teams, assessments create greater team cohesion through empathy and understanding.
Find out more about the assessment tools we recommend.

Business Agility
Develop your people and grow your business agility capability
Business Agility
Co-create your agility journey with us to achieve your outcomes. Our Agility Powerpack is wedded to your reality and context.
We're agile agnostic, drawing on what works for you from different agility approaches. Partner with us for an organisation development, leadership and human-centred approach to bring agility to life.

Change
Move from where you are to where you need to be

Communication
Take a fresh look at how you communicate

Customer Service
Identify and create positive experiences for your internal and external customers
Customer Service
Partner with us to provide excellent customer service that shows you care. We use the latest research, neuroscience principles, and influencing techniques to build human-centric and customer-first approaches.
We work with frontline customer service teams and teams who service internal customers. Together we can:
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Build and assess your customer experience journey map
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Recognise and meet the needs and expectations of your customers
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Create delightful experiences for your customers
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Apply your values to your customer standards
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Manage difficult customers and experiences

Diversity & Inclusion
Embrace diversity and promote inclusion
Diversity & Inclusion
We challenge ourselves and our clients to take action on diversity and inclusion.
Our motivation comes from being human-centred. The benefits are increases in psychological safety, innovation, business outcomes.
You can achieve these benefits for your people and your organisation.
We’ll create or recommend solutions that fit your context. This might include:
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Our brains and bias
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Cultural intelligence
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Develop emotional and social intelligence
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Intergenerational workplaces
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Traits of diverse and inclusive leaders
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Women’s leadership

Government
See the big picture, understand your place within it and operate more effectively as a result
Government
Years of experience, tracking changes, and being up to date with what’s really happening make our workshops valuable, insightful and worthwhile.
The programme includes:
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How our system of central and local government works in practice
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The structure of your sector and how it’s changing
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Processes, accountabilities and decision-making
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How public servants should act

Leaders
Unlock potential leaders and revitalise existing leaders’ performance
Leaders
We get under your skin, bring a human-centred mindset, and add value to your leaders and your organisation. Your programme will be tailored to you. It could include:
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Self-awareness and developing leadership authenticity
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Leading people
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Leading forward thinking and strategy
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Leading complexity and ambiguity

Planning & Strategy
Turn your strategy into action
Planning & Strategy
We support teams and organisations with:
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Goal setting / Line of sight
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Team business planning
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Stakeholder mapping
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Annual planning
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KPI / Target setting
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Strategic thinking and planning
You’re welcome to use of ‘line of sight’ team activity for yourself. Or talk to us about how we can bring it to life for you.
Resilience & Wellbeing
Develop skills and habits to help yourself thrive
Resilience & Wellbeing
Our resilience and wellbeing learning, coaching, and consulting centres on finding your purpose, as an individual and as an organisation.
Everyone builds their resilience and creates personal wellbeing differently. That’s why we bring in a wide variety of ideas and approaches that resonate with different people.

Strengths
Focus on strengths to get better results for individuals, leaders, teams and whole organisations
Strengths
Teams which integrate their strengths into their ways of working and business planning perform better. Our coaching and team workshops help identify areas for individual, leader and team development.
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We've worked with newly formed and longstanding teams to build on their Strengths base to:
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Create their ways of working
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Identify collaboration opportunities
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Allocate work or
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Undergo business planning.

Teams
Build great teams to create great results
Teams
We tailor development to your team and no two sessions are the same. The end result? Committed team members, psychologically safe teams, and outcomes achieved.
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This can include:
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Team assessments and recognising what each team member brings
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Strengths and building on individual and team strengths
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Planning and reflecting
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Having the hard conversations and resolving conflict
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Creating trust, building collaboration and developing resilience