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Planning & Strategy

Turn your vision into a strategy and your strategy into action

A successful organisation requires more than just ambition—it requires excellent planning and strategic foresight. Leaders must navigate uncertainties and complexities with a well thought-out roadmap and an agile mindset.


We partner with organisations, ELTs and teams to develop and embed their strategies, business plans and work plans. Our comprehensive planning and strategy services empower businesses to not only survive but thrive in competitive, dynamic times.

Whether you're just starting out and need a roadmap or you're a seasoned team looking to shake things up, we've got your back. We help you unlock the potential of your business and pave the way for sustained success.

Partner with us on:

  • Annual planning and business plan development

  • Stakeholder and customer matrix

  • Workflow or experience mapping

  • Goal setting and developing your line of sight 

  • Connecting your metrics to your strategy  

  • Team planning, retrospectives and development

Let's make an impact on what planning & strategy looks like for your organisation.
Get in touch.

Our latest thinking on customer service

Image by Huper by Joshua Earle

Dinah Vincent

View/download resources

16 March 2023

Crisis: Get ready for something that may never happen

Dinah’s looks at the immediate payoffs you can get by being ready for a crisis. She also looks at the big picture of the global crises we all face as context for actions you can take to be better prepared for a crisis that may never happen.

Image by Huper by Joshua Earle

Hilary Bryan

Blog post

8 February 2023

Curiosity never killed the cat - it helped it thrive for the unknown future

It might be early February, but I've only just got round to confirming my theme for this year. And it's - curiosity.

Image by Huper by Joshua Earle

Hilary Bryan

Blog post

1 November 2022

Five 'go to' questions to ask your people at your next catch up

These five questions are great favourites and well worth asking. I've added some follow ups too.

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