Inspired by our learning, coaching, and consulting
20 June 2022
OH F*CK! and other F-word threat responses
When we're threatened our responses can be classified with a lot of F words. Kristen explores what they look like and actions we can take in response.
16 June 2022
Tea & Toast: When and how to take a break
All sorts of evidence shows that taking breaks is good for our health and wellbeing. And yet - many of us still don't take enough breaks. Or we don't take helpful ones.
Want to be a better break taker? Join Kristen's June webinar for insights and practical actions.
26 May 2022
Tea & Toast: Employee engagement for new ways of working
Our workplaces have changed: flexible hours, working from home, remote and hybrid teams are all part of the mix. So what are you doing to promote and maintain employment engagement? Dinah looks at some recent research and revisits some established wisdom.
28 April 2022
Tea & Toast: A dive into the Cynefin Framework
All models are wrong, but some are useful - we know that. And this is one of the most useful. The Cynefin Framework guides your decision-making, leadership and overall understanding of your context. If you know it already, we'll add some flesh to the bones. If you don't know it, now's your chance for a succinct breakdown of its elements and strategies for operating in the clear, the complicated, the complex and the chaotic.
25 April 2022
3 work lessons from a kids book
Work lessons can come from anywhere. And it's extra fun when it's in rhyming format. Here are three work reflections Kristen took from Jeanne Willis and Isabelle Follath's book 'What Are Little Girls Made Of?'
14 April 2022
Disordered thinking? Or diverse thinking
Cognitive diversity (how we think) is one of the elements of diversity we encourage people to consider in workshops that focus on inclusion. What are the benefits of diverse thinking, and how can you support it at work?
31 March 2022
Tea & Toast: Service design to create great customer experiences
Service design and customer experience are fundamental to how we engage with customers.
In this month's Tea & Toast webinar, Kristen dives into what makes service design work, and shares examples of well-designed and poorly-designed services and principles we can all integrate into our work.
29 March 2022
The connection between design and equality
Every product we buy, every service we use and every environment we operate in has been designed. But do they support equality and equity - or make it harder?