Online communication is harder. But is it fairer?

When we're not face‑to‑face, we lose nonverbal cues. This makes building trust harder. Writing with clarity becomes the new empathy; reading carefully becomes the new listening.

VUCA with a side serving of TUNA and a touch of BANI sauce

Let's unpack this. These three ideas are related and worth bearing in mind when you're thinking: what the...?

4 communication myths to ponder

There are a lot of myths (or assumptions) about what makes for good communication at work. Let's look at a few unhelpful communication myths at work.