Videos

When we're threatened our responses can be classified with a lot of F words. Kristen explores what they look like and actions we can take in respons...

Our workplaces have changed: flexible hours, working from home, remote and hybrid teams are all part of the mix. So what are you doing to promote an...

Work lessons can come from anywhere. And it's extra fun when it's in rhyming format. Here are three work reflections Kristen took from Jeanne Willis...

Every product we buy, every service we use and every environment we operate in has been designed. But do they support equality and equity - or make ...

All sorts of evidence shows that taking breaks is good for our health and wellbeing. And yet - many of us still don't take enough breaks. Or we don'...

We hear a lot about building hope at work. How can we do that? Take a look at four types of hope we can build.

Cognitive diversity (how we think) is one of the elements of diversity we encourage people to consider in workshops that focus on inclusion. What ar...

Hilary discusses the fascinating case study of how Pfizer developed its COVID vaccine in record time from March – December 2020. Ten years is the us...

Kristen explores five lessons from James Clear's book: Atomic Habits. Want to build better habits and break bad ones? Take a read here!

All models are wrong, but some are useful - we know that. And this is one of the most useful. The Cynefin Framework guides your decision-making, lea...

Service design and customer experience are fundamental to how we engage with customers.

In this month's Tea & Toast webinar, Kristen dives into wh...

Dinah asks men what effort they are going to make today, and tomorrow, and the day after to welcome and retain female talent in their workplaces.