What They Say
"I attended the How Local Government Works workshop in my workplace and found it absolutely brilliant. Hilary is an excellent facilitator. We now run this workshop as part of our core learning programme. I have also attended a few Tea and Toast sessions. I have left every one of these feeling motivated and fired up."
Anna Duncan, Learning & Development Advisor, Wellington City Council
"Trade Me Customer Support was at a crossroads. We desperately wanted to do a better job of servicing the needs of customers, however our staff lacked the toolkit to make it happen. That's when we teamed up with the folks at The Training Practice. Hilary and the team delivered tailored, high energy training that gave our staff the skills to meet and exceed our customers expectations. We noticed results immediately and continue to work together to further refine the programmes delivered to our team as our needs, and those of our customers, change."
Darren Stuart, Corporate Services Manager, Trade Me
“Over the years The Training Practice has got to know us and that has meant we always get coaching and programmes that hit the spot.”
Andrew Beattie, Visits and Ceremonial Office
“Hilary brings colour, flair and common sense to her clients, combining empathy with expertise within her sector. She has assisted me several times over the previous seven years and, whether it’s media training or workshop facilitation, I’d have her back any day!”
Hugh Cowan, Research Manager, Earthquake Commission
“Hilary’s training brings a life and dynamic to the training room that you can’t help but engage with. That engagement is backed up with a depth of business knowledge and learning skill that helps individuals determine the action they can take that will add value.”
Gregor Kempt, Learning and Development Manager, Contact Energy
“I didn’t know government could be so sexy.”
Lisa Saker, HR Advisor, Energy Efficiency and Conservation Authority (EECA)

