Practice Notes

August and September Tea and Toast learning sessions

If you haven't attended one yet, then come along to one of our Tea and Toast hour-long sessions. They're free and open to everyone.

August - Another look at Transactional Analysis

Transactional analysis is a way of analysing and understanding how we communicate. It's been around for over 40 years and its core ideas include: parent, adult and child interactions; games; and stroking. They're all relevant today, so find out more.

Date: Wednesday 3 August

Time: 8am - 9am

Venue: Boardroom, Level 5, Newspaper House, 93, Boulcott Street

Speaker: Hilary Bryan, The Training Practice director

Email katherine@trainingpractice.co.nz if you want to come. All welcome and no charge.

September - The Language of Coaching

Coaching is now a well-established method of developing staff at all levels. This session highlights the use of effective coaching language - what works and what doesn't.

Date: Tuesday 6 September

Time: 8am - 9am

Venue: Boardroom, Level 5, Newspaper House, 93, Boulcott Street

Speaker: David Silberstein, Learning and Development Consultant, TheTraining Practice

Email katherine@trainingpractice.co.nz if you want to come. All welcome and no charge.

The New "Q" - MQ

Now that you're brushing up on your EQ (emotional intelligence) to be more effective at work, along comes a book about another competency - moral intelligence (MQ).

In their book Moral Intelligence, Doug Lennick and Fred Kiel claim those with high MQ consistently outperform (measured by gross sales, profits, talent retention, company reputation, customer satisfaction) those more "morally challenged". Integrity, responsibility, compassion and forgiveness are four key MQ principles necessary for success. We think this idea's got merit and we'll be looking into it further.

Organisational Learning assessment and definition

Check out www.solfrance.org/OL%20GRID.pdf It's a useful and simple assessment tool for organisational learning, based on ten elements - shared vision, networks and communities of practice, training and learning, team learning, cultural signs of learning, knowledge and competencies management, innovation and learning, management and organisation, HR and rewards systems and relationships with customers and other partners.

The ten elements' definitions are the most useful part of the site. Together they give a valuable overview of what constitutes an commitment to organisational learning.